Tha App and support DVD has various applications and all the drivers for the notebook. Whens their next release i want a aldi cheap laptop. I have asked the guys in Germany the very same question and they that it is just the way they have done it since adam was a boy. If he could back them up then shouldnt he be allowed access to them from medion. Although they also supply all the software separately. You may like to mention Not in your original letter but in a follow letter should they just fobb you off , some very tactfully put words about Medion’s response appearing in a well known public computer forum.
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OK fair enough sounds resonable So he has like reocvery cds and stuff to load up xp? I am a service agent for Medion Australia and have been working with them in providing warranty services for their products since they started trading in Australia just on 4 years ago now.
Tha App and support DVD has various applications and all the drivers for the notebook. However, I have not had any success in re-creating the partition structure of a blank HDD then restoring the recovery files to the recovery partition medlon running a full system restore. My name mc95400 Robert and I own a computer servicing and repair business in western Sydney. You also have everything on the supplied disks, but there you have to format, reinstall Windows, reinstall drivers and so on of course, medoin prefer that as they delete md5400 lot of stuff anyway.
Hard lesson but it serve as a heads up to me because I always thought the recovery CD had everything needed and that the files on the hard drive were duplicates to make reinstall easy Whens their next release i want a aldi cheap laptop. I have a md and it came with the hard drive in 3 partitions which i removed and started from scratch how ever i didn’t back up the recovery files retten.
Only start apply an pressure etc when calm diplomatic disussion ceases to get results. That seems a tad bit harsh by Medion.
Medion MD Battery & Adapter
If you have any questions about your MD notebook or meduon other Medion product, dont hesitate to drop me an email. I better check my recovery disks CD’s because I’ve always thought all the files I needed was on the actual CD’s and that the one’s on the hard drive were duplicates to make it easy. They usually advertise it about a week or two before its release.
Keep an eye on the Aldi website. Especially when I have to replace a HDD. But DON’T make it appear that you threatening – just make sure it’s very tactful and contains stuff like ” As I stated before, he could load the operating system, drivers and programs provided which he could then create an image of the hard drive using say Ghost, Adventnet or drive image and burn this to DVD.
Good morning, First I would like to introduce myself.
So if he got it re imaged by you would he then have a copy of those files so he can do it on his own next time? I dont know the exact date or the specs of the unit. And how much would this labour charge be for 1 file?
Bluetooth Modul BM f. Medion MD WIM , € 25,00 – Co
Although they also supply all the software separately. Why did he say he didnt back up the recovery files. From their perspective, it’s going to cost them a whole software suite because it’s 1 per machine, so it’s a direct expense to them which I can understand why they refused in the first place – however, a customer who’s paid for stuff and effectively has contributed towards their existence is in trouble – there must be something more they can do?
I have asked the guys in Germany the very same question and they that it is just the way they have done it since adam was a boy. As for the recovery medioon. It has always failed during the system restore process.
Bluetooth Modul BM1100 f. Medion MD 95400 WIM 2050
This is not for one file but a complete hard drive re-image which will restore the partitions and all files as if it came from the manufacturer.
The image files are not for general release to the public and the manufacturer wont alow them to be given out for free. You may like to mention Not in your original letter but in a follow letter should they just fobb you off emdion, some very tactfully put words about Medion’s response appearing in a well known public computer forum. I’m not trying to be difficult or anything, I’m just trying to help.
Medion are releasing a new Laptop this month. Others who have Medion PC’s or who are contemplating the purchase of one, in the public forum, have also requested that I keep them informed of Medion’s response as they want assurance as to the value of Medion’s support here in Australia If he could back them up then shouldnt he md9400 allowed access md5400 them from medion.
They are keeping very quiet on that one as kd95400 always do. That is why I created the complete HDD images to make my life easier while servicing these units.