United Kingdom – English. Connect the keyboard to your computer by using a different USB port. If this resolves the problem, confirm that it is this additional connection device that is the source of the problem. When you use a wired keyboard, you may experience one or more of the following problems: This article describes how to troubleshoot issues that you may experience when you use the Microsoft keyboards that are listed in the “Applies to” section. Shut down the computer.

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Plug your device into the correct port. United Kingdom – English. Verify the connection If the keyboard is not functioning at all, make sure that it is connected correctly to the computer. When you use a wired keyboard, you may experience one or more of the following problems: Download and install the latest keyboard software To download the latest drivers for the keyboard that you are using, visit the following Microsoft hardware Web site: If this is the case, and the warranty on the keyboard is still valid, you can exchange the defective keyboard for a new keyboard.

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If the keyboard does not function correctly on another computer, the keyboard may be defective. Shut down the computer.

Troubleshoot wired keyboards that don’t respond or that type wrong characters

Check all the keyboard’s plugs to make sure that there are no loose connections. If the keyboard functions correctly on a different computer, the port to which the keyboard was connected on the original computer may be damaged.

If this is the case, contact your computer manufacturer to inquire about how to repair or replace the damaged port.

Contact the manufacturer to see if they can provide a solution to allow you to use their device. Make sure that the plug is pushed securely into the connector on the computer.

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The keys on the keyboard do not work. If the keyboard works on another computer, go to Step 2. New Zealand – English. To work around these problems, use lkavye following methods as appropriate for your situation.

United States – English. Bosna i Hercegovina – Hrvatski.

If you do not have Microsoft IntelliType installed, you can visit the following Microsoft Web site to install this software: For information about how to contact Microsoft Supplemental Parts, see the “References” section.

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Crna Gora – Srpski. If the issue continues to occur, try connecting the keyboard to a different computer. The keyboard is not detected. koavye

Microsoft Windows detects the change, and then installs the drivers on the new port automatically. Indonesia Bahasa – Bahasa. The keyboard is not functioning Step 1: Connect the keyboard to your computer by using a different USB port. If this resolves the problem, confirm that it kkavye this additional connection device that is the source of the problem.

South Africa – English. The keyboard shortcuts do not work.

Wrong characters are typed. It does not include an adapter. For information about a problem with keyboard shortcut keys or volume minhon, see the following Microsoft Knowledge Base article: This article describes how to troubleshoot issues that you may experience when you use the Microsoft keyboards that are listed in the “Applies to” section.